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Frequently Asked Questions

What is Lightweight Virtual Environment?

Each hosting account is container-based virtualization. is a virtualized, per-user file system that uniquely encapsulates each customer, preventing users from seeing each other and viewing sensitive information. Prevents a large number of attacks, including most privilege escalation and information disclosure attacks.

Can I upgrade my WordPress Hosting plan?

Unfortunately, you cannot downgrade WordPress Hosting plans. However, you can add RAM and CPU cores as needed.

Can I add additional WordPress installations to an existing plan?

Unfortunately, you cannot add additional WordPress installations to your plan. The number of WordPress installations will remain fixed.

Can I use an existing certificate for my WordPress website?

Unfortunately, you cannot use an existing certificate for your WordPress website. You will need to generate a CSR from within the WordPress Hosting panel and obtain another certificate to be installed.

Is my WordPress Hosting account updated automatically?

Yes. Your WordPress website will automatically update when patches become available by default.

Is there a money back period for WordPress Hosting?

Unfortunately, there is not a money-back guarantee for WordPress Hosting packages.

Is Multisite supported with WordPress Hosting?

Unfortunately, Multisite is not supported by WordPress Hosting.

Can I access Directadmin with my WordPress Hosting?

Yes, Directadmin is included in WordPress Hosting.

Does WordPress Hosting include an SSL Certificate?

Yes, include SSL Certificates with WordPress Hosting.